More Loyal Customers
More Loyal Customers
21 Real world lessons to keep your customers coming back.
by Kevin Stirtz
If you want to grow your company, the best way to start is by increasing customer loyalty.
According to one study, a 5% growth in customer loyalty can lead to a growth in profits of anywhere from 25% to 95%. Numerous studies have shown you can keep existing customers for a fraction of the cost of acquiring new ones. So increasing customer loyalty makes sense for your business.
This book gives you real-world examples, tips, tools and advice on how to get started. It’s fast-reading but packed full of valuable ideas and suggestions you can use right away.
Here are some examples of what you’ll learn from this book:
*The most important thing you can do to keep your customers coming back
*Six powerful steps to deliver great customer service
*How to create customer evangelists for your company
*What your customers really want
Now these tools are available to you in this book. Buy this book now. read it today and you could be on your way to increased customer loyalty tomorrow!
Awards
Winner of the Cool Book of the Day award presented by Dan Janal, of PRLeads.com
Reviews
“This book by customer loyalty expert Kevin Stirtz is a short read packed with a powerful punch. Kevin’s 21 real world lessons in creating more loyal customers can be easily implemented in your business.
In every chapter you’ll find a great tidbit that will make you whack yourself on the forehead and say, “Why didn’t I think of that?” The practicality of these tips is what makes this book so great.
If you want your customers to be more loyal to your business, pick up your copy and put it into action today. “
-Denise O’Berry
Author of “Small Business Cash Flow”
“This is not just a ‘how to’ book, it’s a book that explains why it works and how it works. The stories Kevin Stirtz tells share his experience and his successes thereby making him an expert in his field.
The couple of hours it takes to read this book makes it worth the while. This is a must read for anyone wanting loyal customers.”
-Wendi Moore-Buysse
Author of “Open Up and Fly” and “Shifting Gears”
What I like about this book is it’s practical - you can read it today and employ ideas in your own business tomorrow. So many books of this type are heavy on strategy, but light on tactical ideas to improve service. Kevin strikes a nice balance between the two.
-Jim Logan
Award winning blogger and consultant
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Published: April, 2008
ISBN: 978-1-60585952-1
Price: $10.00
Paperback
*Please call (1-952-212-4681) or email for quantity prices.*
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