Now you can get practical and proven customer service ideas sent directly to your email inbox every week. Our new service is called:
Kevin Stirtz’s Weekly Remarkable Customer Service Tips
There is no charge for this service. Each week I will send you one real-world tip, tool, suggestion or idea that could help you and your [...]

Here is a great (free) resource to help your organization increase customer loyalty, boost retention and generate more referrals. It’s my latest book (in ebook format) and it’s called:
More Loyal Customers
(21 real world lessons to keep your customers coming back.)
It’s a fast read but it’s full of practical ideas, tools, tips, advice and examples of [...]

by Kevin Stirtz
Referrals are a hot topic. And they should be. Many businesses rely more on referrals than any other source of new business.
But many people get it wrong when they think about referrals. They see referrals as something they can “get” or produce. They try to build systems and plans to generate referrals.
The reality [...]

You can now get a free copy of my book, “Marketing for Smart People.”This book is full of real-world experience and advice that can help anyone get more customers and keep them coming back.

Read what others have said about this book:

“Kevin Stirtz knows marketing and he knows business. This book is living proof. It’s full of useful advice you can use, no matter what kind of business you have. This book is worth it’s weight in gold!”

-Jeffrey J. Fox, Best-selling author of “How to Become a Marketing Superstar”