Media

Articles and interviews in the media.

Remember What You Control (Fox Business News)
Make a Great First Impression (Chicago SouthtownStar)

Small grocers battle to stay alive in Sacramento area (Sacramento Bee)

Soldiers Show us What Service Means (Chicago Sun Times)

Take The Chill Out Of Cold Calling (StarTribune)

Four Things Any Company Can Do to Improve Customer Service (Boston Globe)

Seen on Screen (Insight Magazine)

Six Steps to Remarkable Service (Customer Service Manager)

Deciphering your Web site traffic reports: 5 tips (Microsoft.com)

11 Ways Your Prospect Decides If He Wants To Do Business With You (Sales Team Tools)

Look what Google can do now (Ft. Worth Star-Telegram)

Intel’s Actions Speak Louder than Donations (Hoover’s Business Information)

Best Practices (Synygy - The Sales Performance Management Magazine)

Evangelize Your Customers (Nielsen Business Media - Small Business Resource Center)

Sales Star Profile (SellingCrossing.com)

New Ideas for Getting and Keeping Customers (Reuters)

12 things you shouldn’t publish on your site (Microsoft.com)

Balancing Work & Life: Eating Right (SmartMoney)

Scattering seeds of change on the Web (StarTribune)

Help TDG Celebrate Blog Action Day (the daily green)

Attract Out-of-towners (LowesforPros.com)

Today’s business cards offer a new edge (Boston Globe)

Marketing and Promoting Your Business (Southern Hospitality Magazine)

iPhone Price Cut Gamble Has Customers Abuzz (CRM Buyer)

Is Cold Calling Dead? (CBS News)

Top 10 Tips for Using Web 2.0 to Promote Your Business (SiteProNews)

Cold Calling Can Still Be Lucrative (HVACR Business)

Discover Web 2.0 (Nielsen Business Media - Small Business Resource Center)

Is ‘Sicko’ Post a Chink in Google’s Armor? (E-Commerce Times)

New eBook Offers News Rules for Public Speakers (OpenPR)

Public speaking happens, let’s do it with excellence (The Virtual Wire)

eBook Offers New Rules for Public Speakers (PR.COM)

Being Listened To Tops Survey Of Things Customers Want Most (CityNews.ca)

What Do Your Customers Really Want? Survey Reveals the Truth (ClickPress.com)

Customer Service Expert Offers Tips for a Perfect Valentine’s Day (PR.COM)

10 Things I Love about the Charlotte Airport (Airport Update)

SmallBusinessGurus.com Gives The World of Small Business Expertise at Your Fingertips
(PRLeap.com)

Your Guide to Getting More Word of Mouth Referrals (Lake Minnetonka Area Chamber of Commerce Newsletter)

Kevin Stirtz Featured in Business Experts Book (PR.COM)

When the Competition Leaves (NFIB.com)

Kevin Stirtz Named Top 10 Marketing Author at EzineArticles.com (PRLeap.com)

Marketing Entrepreneur Writes Marketing Book for Smart People, Donates Profits to Charity (PR.COM)

Cleanest Rooms in Town (InnKeeper.ca)

Follow the Lead (Pool & Spa News)

PowerBlog Review: Revenue Roundtable (SmallBizTrends.com)

Burnsville Business Blogger Earns PowerBlog Review (PRWeb.com)

Burnsville, MN Seeks World Record (Thisweek-Online)

Burnsville, Minnesota Trying To Muster 100 Fire Trucks For Upcoming 9/11 Tribute (Firehouse.com)

Kevin Stirtz Bio

Kevin Stirtz is president of the Stirtz Group LLC.

Kevin has 23 years experience in growing businesses and helping them get and keep customers. He built a technology business, started a community publishing company, grew an environmental non-profit and renovated and marketed $7 million of real estate.

In 2006, Kevin authored a marketing book. He also writes a column for AllBusiness.com, a business information website and he has spoken to thousands of people about customer service, marketing, technology, communications and change.

In 2004, Kevin helped his hometown set a world’s record to help promote the 25th anniversary of their community celebration. He has served on several nonprofit boards and committees and has volunteered for many organizations from chambers of commerce to the humane society to educational and youth organizations.

Kevin is also a professional speaker, facilitator and seminar leader. He has a bachelor’s degree from the University of Minnesota. He is a marketing and customer service expert with real-world experience gained in the trenches over the last two decades. He has written and published over 200 articles on customer service, loyalty, marketing, advertising, selling, leadership, communications, branding, change and other topics.

Kevin lives in Burnsville, MN, where he grew up. He and and wife (Debbie) are regularly seen around town walking their basset hound (Maggie) or dining at their favorite local restaurants.

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To learn more about how we might help you improve your customer loyalty, call Kevin Stirtz today at 1-952-212-4681. Or send an email using our CONTACT form.