Testimonials

What they’re saying about Kevin Stirtz and the Stirtz Group LLC.

Client Comments

“Kevin, your customer service seminar was wonderful! I’m really glad we had this seminar. When you showed me that statistic indicating that over 60% of lost customers are through bad service, I was shocked. All the advertising in the world won’t help if the people you bring in don’t get taken care of.

We don’t sell a glamorous product. It’s just paint. And every competitor sells equal quality paint. Only one thing can make a difference. ‘Wow’ service, or as you call it, ‘Amazing Service’.

You’ve put us on the path in that direction. We will integrate what we learned from you one step at a time. Like an overweight person trying to lose weight by starving himself or herself, true long term success only comes slowly and methodically. Overnight successes only last one night.

I’ll keep you updated on what we are doing. Later we can talk about our next step in attaining service Nirvana.”

Warm regards,

Michael Perron
The Paint Depot
St. Thomas, US Virgin Islands
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“People who have attended Kevin’s training sessions have given him high ratings. We feel he brought professionalism, expert knowledge and a personal touch to his work with us. We would be happy to recommend him to any group looking for similar services. “

William Buckley,
President
Coffee News USA
(Coffee News is a franchise system that publishes the world’s most popular restaurant publication. They have franchises in 750 cities in 51 countries on 5 continents. It is read by over 7 million people every week.)
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“Excellent, informative presentation!”

Ron Koebnick
Transitions Plus
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“Kevin Stirtz was very knowledgeable, friendly, humorous, thorough and personable. He did a wonderful job. He kept the group’s attention and was able to get them involved. Kevin is very good at what he does!”

Teresa Vincent
City of Bemidji
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“EXCELLENT! Kevin did a great job and the students were very responsive. I would like to have Kevin come back for future presentations.”

Craig Anderson
Business Instructor
Shakopee High School
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“Thank you Kevin for a very effective seminar.”

Patricia Doocy
HR Manager
North Suburban Communications Commission
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“I highly recommend Kevin as an outstanding presenter for any group wishing to have an enjoyable and interesting presentation.”

Lynn Bauer
ITT Technical Institute
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Participant Feedback

“Excellent presentation. On a scale of 1 to 10 I rate it an 11!”

“Kevin is an extremely effective and likable presenter.”

“I liked the fast pace and the audience participation.”

“I enjoyed both the leadership and the group participation. Good job Kevin.”

“Kevin, we are so lucky to have you here. It is truly evident you have a gift.”

“Very informative session. Learned a lot. Enjoyed the interactive nature. Kevin is a great communicator.”

“Kevin does a good job getting people involved. He makes the topic relevant and fun. I hope he comes back”

“Kevin was a wonderful seminar leader! Personable, organized, easy to follow and great sense of humor.”

“One of the best seminars I have ever attended.”

“My #1 goal was met & exceeded. Great advice. Can’t wait to try it in the real world.”

“Content was excellent & I can see myself applying it at work.”

“Hats off to Kevin for motivating our group!”

“Helped me a lot on how to deliver better customer service.”

“Kevin was great. Good balance of humor and content.”

“Gave me a better understanding of how to deal w/customers without taking things personally.”

“Seminar met all my expectations more than I thought it would.”

“The seminar was good but the leader made it more enjoyable.”

“Exceeded my expectations. It was interesting & fun. Held my attention throughout.”

“No one left early!”

“Most seminars I’ve been to were boring. Not this one!”

“Kevin encouraged good responses from the group.”

“Great delivery. It was fun and interesting and went by so fast. I can’t believe it’s already time to go. I am leaving today with new tools to add to my toolbox.”

“Kevin was charismatic. Great job!”

“Kevin did a great job of getting audience involved.”

“Great interactive session.”

“The seminar was excellent.”

“Very articulate. Large presence.”

“Kevin was wonderful. He did a great job. Very well presented!”

“Kevin has a great personality. Very informative.”

“Kevin was very enthusiastic.”

“Very energetic, likable, funny. Open to new ideas.”

“Excellent. Great speaker!”

“Kevin was perfect in tone and cadence. He got folks involved in the material in an enjoyable atmosphere.”

“Very helpful and entertaining.”

“Expanded my customer service skills.”

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To learn more about how we might help you improve your customer loyalty, call Kevin Stirtz today at 1-952-212-4681. Or send an email using our CONTACT form.